Insurance and Fees

Fees & Insurance

Accessible, Transparent Mental Health Care

At Compassionate Healing Psychotherapy and Consultation, we are committed to providing high-quality therapy services that remain financially accessible. We serve clients in:

  • Arizona (Virtual Only )

  • Illinois (Virtual & In-Person )

We offer insurance billing, private pay options, sliding scale arrangements, and structured therapy packages.

Insurance

We are in-network in both states, Arizona and Illinois - with:

  • BCBS PPO

  • Blue Choice

  • Aetna

  • United Healthcare (UHC)

  • Anthem

  • Cigna

Insurance plans vary widely. We strongly recommend contacting your insurance provider prior to your first session to verify:

  • Deductible amount

  • Copayment or coinsurance

  • Number of covered sessions

  • Preauthorization requirements

  • Out-of-network benefits

While we assist with claims submission as a courtesy, clients are responsible for understanding their benefits and financial responsibilities.

If you have questions about billing, our team is happy to help guide you.

Out-of-Network Benefits

If your insurance plan is not listed above, services will be considered out-of-network (OON).

In this case:

  • Payment is due at the time of service.

  • We can provide a monthly superbill (detailed invoice) for you to submit to your insurance company for potential reimbursement.

Many clients with out-of-network benefits receive partial reimbursement once their deductible has been met. While reimbursement is not guaranteed, we are happy to guide you through the process.

Questions to Ask Your Insurance Provider

If we are not in-network with your plan and you plan to seek reimbursement, consider asking:

  • Do I have out-of-network mental health benefits?

  • Is there a deductible that must be met first?

  • What is the total deductible amount, and how much has been met this year?

  • What percentage of the session fee will be reimbursed after my deductible is satisfied?

  • What documentation is required to submit for reimbursement?

Payment Methods

We accept:

  • All major credit cards

  • HSA (Health Savings Account) cards

  • FSA (Flexible Spending Account) cards

  • Zelle payments

If you have questions about insurance coverage or billing procedures, please contact our office and we will be happy to assist you.

Private Pay Fees

Fully Licensed Therapist

  • Initial Intake Therapy session 60 minutes (Individual ) — $200

  • Initial Intake Therapy session 60 minutes (Couples/Relationships) — $250.00

  • Individual Therapy Session 55 minutes— $155

  • Couples/Relationships Therapy Session 55 minutes — $200

  • Late cancellations/no-show/ late reschedule - Full fee

Associate Therapist: Licensed (LAC; LPC)

  • Initial Intake Therapy session 60 minutes (Individual ) — $150.00

  • Initial Intake Therapy session 60 minutes (Couples/Relationships) — $200.00

  • Individual Therapy Session 55 minutes— $135.00

  • Couples/Relationships Therapy Session 55 minutes — $155.00

  • Late cancellations/no-show/ late reschedule - Full fee

Additional Professional Services

  • Clinical Documentation / Reports / Letters — $155.00 per hour

  • Phone Consultation (outside scheduled sessions)

    • First 15 minutes — $50

    • Each additional 15 minutes — $35

Sliding Scale Options

We believe finances should not be a barrier to care.

A limited number of sliding scale appointments are available and determined based on financial need and verifiable circumstances.

Please note:

  • Sliding scale sessions are private pay only.

  • Superbills for insurance reimbursement are not provided for sliding scale services.

If you are experiencing financial hardship, we encourage you to contact us to explore available options.

Short-Term Therapy Packages

Designed for individuals without insurance who need focused, short-term support.

All package sessions are private pay and must be paid in full at booking.

6-Session Package - $137 per session: Total: $822

10-Session Package - $127 per session: Total: $1,270

These packages provide reduced per-session rates and are ideal for structured, goal-oriented therapy work. Note these packages are offered ONLY for Individual therapy sessions, not for couples or relationships.

For more information, please contact us directly.

Good Faith Estimate (No Surprises Act)

If you do not have insurance or choose not to use insurance, you have the right to receive a Good Faith Estimate outlining the expected cost of services.

  • You may request a written estimate before scheduling services.

  • You will receive a Good Faith Estimate at least 3 business day before your appointment.

  • If your final bill is $400 or more above your estimate, you have the right to dispute the charge.

For more information, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Your Rights & Regulatory Information

Our practice operates in compliance with licensing regulations in both Arizona and Illinois.

Arizona Board of Behavioral Health Examiners

1740 W. Adams Street, Suite 3600
Phoenix, AZ 85007
Phone: 602-542-1882
Website: https://azbbhe.us

Illinois Department of Financial and Professional Regulation (IDFPR)

Division of Professional Regulation
320 W. Washington Street
Springfield, IL 62786
Phone: 1-800-560-6420
Website: https://idfpr.illinois.gov

If you believe you have been improperly billed or wish to file a complaint, you may contact the appropriate board listed above.

Locations

Arizona (Virtual Only)

Main Office: Phoenix (Mailing Address)
13421 S 37th Pl
Phoenix, AZ 85044
602-715-0501

Illinois (Virtual & In-Person)

Chicago Office
25 E Washington St, Suite 1206
Chicago, IL 60602
602-715-0501